Hangzhou Airport Informational Guide to Hangzhou Xiaoshan International Airport (HGH) - Non Official

Hangzhou Airport Terminal 2

Hangzhou Airport Terminal 2 is home of all the international services at Hangzhou Airport.

It is located under the same roof as Terminal 1 and Terminal 3 but in a different building named International Terminal A.

Transport between terminals

All three terminals are located within the same roof.


First level

This is the Arrivals level. After getting to the baggage claim area and customs, which are located in this level, it is needed to go through quarantine and health declaration cards, as well as passport and visa check.

Find in this level boarding gates 13 to 15.

Second level

This is the Departures level. Find in this level the check-in area, the check-in counters, quarantine, customs and security check prior to get to the boarding area and further services such as duty-free shops.

Boarding gates 11 to 27 are hosted in this level.


- Free Wi-Fi
- ATMs
- Children’s play areas
- Currency exchange
- Duty free stores
- Food and drink concessions
- Information desk
- Luggage trolleys
- Luggage storage
- Lockers
- Luggage wrapping
- Medical services
- Smoking areas
- Spa services

See more Services


ICBC VIP Lounge: Open from 06:30 am to 10:00 pm. Services: Snacks, Wi-Fi, Newspapers, Magazines, TV, Internet terminals, Telephones.

Hangzhou Xiaoshan Airport First Class Lounge: Open from 06:30 am to last departure. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

EasyGo VIP International Lounge: Open from 06:30 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines. Please note it is a non-smoking facility.